Why Mamedica is different
Our service allows patients to have a discreet private video consultation with a specialist doctor in their field.
Providing the consultant and the patient agree medical cannabis would be beneficial for their ailment, the prescription is written and sent to our in house pharmacy, at which point the medicines are dispensed directly to their door, via a next day delivery service.
Our main goal is to put the patient first. We are ensuring we have the most high-calibre consultants available. We offer the widest variety of products available to the patient. Crucially, it’s about putting the patient first – we will be there to hold our patients’ hands throughout the whole process.
That’s why we include touch points within the service; after the first prescription we make a personal phone call to the patient, asking them, ‘How are you? How are you finding the first prescription? Do you have any questions?’ Currently, there’s no other clinic providing that type of service.
We want to be a disruptor. We want to use techniques which other ecommerce direct-to-consumer brands would use to bring education and awareness. We are using experiences gained in a broad range of industries that rely on excellent customer service, to ensure the customer receives an unparalleled service and will not only always come back, but recommend us to others. I really want us to be the Emirates or the Virgin Atlantic of this space.
Jon Robson – Founder Mamedica